BridgeForward Consulting
BridgeForward Consulting, led by Dr. Courtney Connor, is a strategic consulting firm specializing in conflict resolution, emergency management, strategic planning, and communication. With over 20 years of experience in various sectors including healthcare, emergency management, legal practice, and government operations, our firm empowers organizations and communities to overcome challenges, enhance collaboration, and drive sustainable change. We offer tailored solutions that align with the unique needs of each client, ensuring positive outcomes and long-term impact.
We help organizations and communities resolve conflicts through comprehensive analysis, strategic planning, and customized conflict management training. Our approach fosters collaboration, enhances communication, and builds stronger, more productive environments
Conflict Analysis & Resolution
Our firm offers specialized services in risk assessments, emergency response planning, and crisis management. We equip your organization with hands-on training and simulations for any emergency, with hands-on training and simulations that empower teams to act swiftly and effectively.
Emergency Management & Preparedness
We provide organizations with actionable strategies to optimize operations, improve efficiency, and align with long-term goals. Our expertise in change management helps organizations navigate transitions, foster adaptive cultures, and drive successful outcomes.
Strategic Planning & Organizational Change
BridgeForward Consulting creates tailored communication strategies to build understanding and foster alignment. Our services enhance internal communication and help organizations engage external stakeholders to promote collaboration and community-driven success.
Communications & Community Engagement
Core Services
Awards & Recognitions
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Boston’s Award of Excellence:
For outstanding service during the Boston Marathon Bombing investigation.
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FBI Recognition
For developing the Interagency Planning Guide for Special Events.
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Distinguished President Award
From the First Coast Disaster Council for exceptional service.
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Summa Cum Laude
For both Ph.D in Conflict Analysis and Resolution and Master’s degrees in Safety, Security, and Emergency Management.
Publications & Speaking Engagements
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Published articles on healthcare preparedness and conflict resolution in leading journals such as the Journal of Community Medicine and Public Health Care and Disaster Medicine and Public Health Preparedness.
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Panelist at the Florida Hospital Association’s Emergency Management Conference (2025) and speaker at the National Hurricane Conference (2011).
Professional Experience & Project Highlights
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Statewide Emergency Management:
Conducted a comprehensive survey of over 200 emergency management directors, developed an action plan adopted by the State Director, and enhanced statewide efficiency in financial and resource management protocols.
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Healthcare Emergency Preparedness:
Designed the Comprehensive Emergency Management Plan for Baptist Medica Center Beaches and the Springfield Museums' All-Hazards Emergency Response Plan, achieving national accreditation.
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Interagency Planning:
Authored the FBI’s Interagency Planning Guide for Special Events, used in high-profile events like the Olympics.
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Crisis Management:
Coordinated disaster response drills and facilitated training for HAZMAT decontamination teams and healthcare-focused emergency training.
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Community Leadership:
Served as President of the Clay County Bar Association and First Coast Disaster Council, fostering collaboration and advancing regional initiatives.
Why Choose BridgeForward Consulting?
At BridgeForward Consulting, we are committed to delivering strategic, actionable solutions that help clients navigate complex challenges. Our team’s depth of experience and proven track record across a range of sectors position us as leaders in conflict resolution, emergency management, and organizational change. We are passionate about helping our clients foster unity, build resilience, and create sustainable pathways forward.